FAQ
You Asked, We Answered
At Serian Fresh, we want you to have a seamless and enjoyable experience from start to finish. To that end, we’ve compiled a FAQ list below that covers the most common questions we receive. Have a look, and if there’s something missing, please send us an email or give us a call and we’ll be happy to help out.
HOW DO I PLACE AN ORDER
Orders are placed by calling our sales line 0793008725. A sales agent will take your order and organize for delivery.
HOW OFTEN DO YOU DELIVER?
For home use, we deliver weekly or biweekly based on consumption and location. However, large orders are delivered on demand.
WHERE DO YOU DELIVER?
We do deliveries in and around Nairobi. For deliveries outside Nairobi kindly call our sales line for assistance.
HOW DO I PAY?
Payment is done through our Mpesa till number.
We also accept Cheques, EFTs and RTGS.